Capillary Tube Supplies Ltd
Rose Cottage, Withielgoose, Withiel, Bodmin, Cornwall, PL30 5NW, United Kingdom.

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About Us This web site is owned and operated by Capillary Tube Supplies Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Capillary Tube Supplies Ltd
Rose Cottage Withielgoose, Withiel Bodmin Cornwall PL30 5NW United Kingdom
Phone: +44 (0) 1208 832924
Fax: +44 (0) 1208 832142
Email: sales [at] capillarytubes [dot] co [dot] uk
My VAT Registration Number GB 795 0983 76

Company number: <44566218>

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from outside the UK, place your order and your card company will convert the transaction from GBP to your own currency.
We accept Visa, MasterCard and Amex. If you do not wish to pay online, you may send your card information via phone, fax or by post.
Invoices are only issued when the goods are shipped.
If you have made a mistake in your order and cannot correct it in the shopping basket, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling < Insert information on your Shipping and Handling here >

Delivery Schedule We deliver your order right away. We will normally send your order to you in <2> business days. International orders are generally received in under <5> days. Custom items are only manufactured to order and we will advise you of the expected delivery date.
You must inform us within two working days of receipt if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK 20% VAT is added.
Orders outside the EU are VAT free.
Orders from EU customers who provide their VAT registration number will not be charged VAT.

Guarantee We will replace defective items as long as we are notified within fouteen days of despatch of the goods. Replacement will take place immediately after receipt of the defective items.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 1208 832924 (International +44 +44 (0) 1208 832924) or fax us on +44 (0) 1208 832142 or write to us at Rose Cottage Withielgoose, Withiel Bodmin Cornwall PL30 5NW United Kingdom

Privacy Policy Capillary Tube Supplies Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
In the event of goods being ordered in error (e.g. wrong size), we will accept return of these goods subject to a 10% handling and re-stocking fee. Credit will be relative to the value of the goods only.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
ssary to comply with the law and without affecting the validity or enforceability of the remainder.

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